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Knowledgeable Aging

Resources for the Aging Population

How To Be A Good Listener

Here’s What You’ll Learn:
  • What does being a good listener mean? (difference between a conversation & listening)
  • How does it apply in my Chaplain role?
  • How it can apply to family, friends, co-workers, resolution conflict.
  • What are the key elements to being a good listener and encouraging someone to say more?

Listen to the Podcast

  • 1:45 – What does being a good listener mean
  • 5:05 – What I learned as a hospital chaplain (there to listen)
  • 8:19 – Examples of listening and remaining neutral from my experiences in the hospital
  • 22:55 – Role of listening in my book Dying Without Crying
  • 26:49 – How to encourage someone to talk
  • 28:43 – How to communicate with family during these times
  • 29:42 – How to improve listening skills as we get older
Janice Willett

Pastoral Care Chaplain and Amazon International #1 Best-Selling author of the God-inspired book, Affairs of the Heart and the insightful book, Dying Without Crying. Ms. Willett has been featured on EWTN Eternal Life Radio, TheBridge/Tandem Radio, Christian Talk Radio and The Voice of Central Jersey WCTC;as well as “Called to Serve” TV10, The Trenton Monitor and The Examiner Newspapers. Several years ago, Janice experienced a low in her life that so many of us can relate to. As she questioned her purpose, she turned to God for guidance. That was the monumental pivoting point wherein she left her unfulfilled life, including a 33 year career in the service industry, and used her savings to live and follow the path that led to writing the books that bring peace and comfort to so many. Ms. Willett also speaks professionally to encourage and inspire others.

Affairs of the Heart is about the courage to change-personal transformation that overflows at home, work and in friendships through forgiveness and developing a better relationship with God. Whether living a joy-filled life or feeling despair of any type, Affairs of the Heart will bring peace, comfort and healing through this easy to read, relatable story and the 72 full color Inspirations the author received during her 90 day journey into God’s arms at St. Veronica Church. The church, located in Howell, NJ, has been featured on ABC Primetime, Fox 5 and local TV as one of the most Charismatic Churches in America.

Dying Without Crying is a beautiful concise guide providing useful, actionable tips for caregivers and care-receivers on setting boundaries, having a voice and making decisions .. along with sharing the experience of facing death with dignity… and the difficult emotions & circumstances that accompany it. The book brings comfort to those dealing with any daily challenges, encouraging us to live each day the best we can. “Dying Without Crying” is being used by caregiving, bereavement, healthcare and funeral organizations.

Learn More

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Knowledgeable Aging®, LLC 2025 and the Knowledgeable Aging Speaker Series. The views, thoughts, and opinions expressed by the presenters of Knowledgeable Aging®, LLC webinars and speakers of the Knowledgeable Aging Speaker Series are solely those of the webinar presenters and/or Speaker Series speakers, and not necessarily those of Knowledgeable Aging®, LLC. or its employees, organization, committee(s) or other group or individual. The presented content does not provide or constitute medical, financial or legal advice. The content is for information purposes only. Viewing or listening to the content does not constitute a physician-patient, dentist-patient, fiduciary-client or attorney-client relationship.

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